GENERAL INFORMATION

Welcome to StoreDisplays.com. These Terms & Conditions ("Terms") govern your use of StoreDisplays.com (the "Site") and the purchase of products from NYC DISPLAYS & FIXTURES, LLC dba StoreDisplays.com ("StoreDisplays," "we," "us," or "our"). By accessing our Site, placing an order, or otherwise engaging with our services, you agree to these Terms in their entirety.

The StoreDisplays wordmark and logo are registered trademarks of NYC DISPLAYS & FIXTURES, LLC. Unauthorized use is prohibited.

ACCEPTANCE

By placing an order with StoreDisplays, you acknowledge that you have read, understood, and agree to be bound by these Terms. All products sold by StoreDisplays are subject to inspection promptly upon receipt. Unless StoreDisplays is advised in writing to the contrary within the timeframe specified in our Return Policy, such products will be deemed accepted as conforming with their intended use and free from defects.

By clicking "Place Order", "Checkout", or similar buttons during the checkout process, you expressly acknowledge and agree that you are entering into a binding agreement and are explicitly opting in to these Terms & Conditions in their entirety.

METHODS OF PAYMENT

StoreDisplays accepts the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • Company Check
  • Wire Transfer
  • Purchase Orders (for approved accounts only)

For international orders, payment must be made in full by wire transfer or credit card before the order ships.

By placing an order and selecting checkout on our website, you are explicitly agreeing to our Terms & Conditions. When selecting credit card as your payment method and choosing FedEx or UPS Ground shipping, you acknowledge that shipping carriers provide proof of delivery images after services are rendered. These delivery confirmations serve as proof of completed services, and StoreDisplays reserves the right to use these as evidence in the event of payment disputes.

PRICING

Prices displayed on StoreDisplays.com are in US Dollars and are subject to change without notice. In the event that a StoreDisplays product is mistakenly listed at an incorrect price, StoreDisplays reserves the right to refuse or cancel any orders placed for products listed at the incorrect price, whether or not the order has been confirmed and your payment method charged.

All orders are subject to applicable state sales taxes. A valid resale certificate must be on file to avoid being invoiced for state sales tax.

TARIFF TAX NOTICE

Certain products offered on our website may be subject to additional tariffs, customs duties, or import taxes depending on their country of origin and local regulations. These charges are imposed by government authorities and are not controlled or determined by StoreDisplays.

Applicable Items: Tariff taxes may apply to select imported goods as required by current trade regulations.

Customer Responsibility: By completing your purchase, you acknowledge and agree to pay any tariff or import-related taxes required by law. Failure to do so may result in shipping delays or returns.

ORDER ACCEPTANCE

The receipt of an order number or an email order confirmation does not constitute acceptance of an order or confirmation of an agreement to sell. No sale is complete until shipment. StoreDisplays reserves the right, without prior notification, to limit order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of an order.

By placing an order to any shipping address through our website, you represent and warrant that all information provided by you is true, accurate, current, and complete. You also confirm that the shipping address you provide is valid and eligible for delivery by our selected carriers. You acknowledge that proof of delivery provided by our shipping carriers (FedEx, UPS, or LTL freight) constitutes conclusive evidence that your order was successfully delivered and you are in possession of the goods rendered by StoreDisplays.

SHIPPING POLICIES

Freight charges will be added to the invoice.

  • Shipping will be F.O.B. our warehouse unless it is a factory direct shipment.
  • When orders have both a factory direct shipment and a warehouse shipment, they will be shipped and billed separately.
  • Please verify your shipping information carefully. We will need to charge for a change in address, service, or residence/commercial status if made after your order has shipped.

Small Package Shipments:
All shipments will be shipped via FedEx or UPS unless the weight or dimensions of the shipment require it to ship by common carrier or it is determined that shipping via common carrier is more economical. Shipping charges calculated online during checkout are an estimate only. Actual charges will be added to the invoice.

Common Carrier Shipments:
Unless other arrangements have been made, all common carrier shipments will be prepaid and added to your invoice.

There is an extra charge for driver-assisted inside delivery, this is an “inside delivery” service that will need to have written office approval and quoted separately.

If you need 2 people to bring your shipment inside, that is a separate "white glove" service that will also need to be requested and quoted.

DELIVERY

The driver only delivers merchandise to your door. The customer is responsible for moving merchandise into the building. Please verify you have adequate personnel to receive and move items before delivery.

The LTL rates at checkout include liftgate services, where the truck driver will drop the load to the ground from the truck. It is the customer's responsibility to move the contents of the load from that point inside the store. If the customer asks driver to move the loads INSIDE their store, or property, this is considered an inside delivery. Our standard pre-paid LTL shipments do not have inside deliveries included. We will have the right to collect any additional fees from the customer after we receive the invoice from the trucking companies with any added services and fees at the time of delivery, should the customer request additional services at the time of delivery (such as inside delivery and white glove service) without prior notice to the office and written consent from the office. We have the right to refuse future service to customers who abuse the pre-paid shipments

RETURN POLICY

  • Merchandise returns are accepted within 15 days upon receipt with prior written office approval via email.
  • Returns on stock items are accepted within 15 days of delivery for STORE CREDIT ONLY.
  • Customer is responsible for the return shipping cost.
  • All returns are subject to a 20% inspection, re-boxing and re-stocking fee.
  • All returned items must be in their original packaging.
  • Any merchandise received damaged will not be credited.
  • No returns on mannequins, body forms, display cases, slatwall merchandisers, and glass items.
  • No returns on initial and returning shipping cost, unless the return is due to mistake by StoreDisplays.com.
  • No returns for custom orders or volume purchases.

Returns must be pre-authorized by our customer service department. A Return Authorization number will be issued and must be clearly noted on the returned packages and paperwork.

CANCELLATIONS

If you need to cancel your order, please contact us by telephone or email immediately. Orders that have been revised or cancelled will be subject to a cancellation or revision fee. Please note once an order has shipped it may not be cancelled. If your item is returnable, you may return the item subject to the return policy stated above. If an order is cancelled or refused after it was shipped, you are responsible for any incurred shipping charges.

DAMAGES

The customer is responsible for inspecting goods upon delivery for damage and reporting damage in writing as soon as possible. If order arrives incomplete or damaged, please state details of defect on bill of lading PRIOR TO SIGNING BILL OF LADING.

When your shipment arrives:

  • Don't allow the delivery driver to hurry or pressure you into signing the delivery receipt before an inspection has taken place.
  • Prior to signing for the delivery, please inspect both the exterior and the interior contents for any damage or shortages. You must note all damages and/or shortages on the delivery receipt.
  • If the exterior packaging is even slightly damaged, it is best to note "damaged" on the delivery receipt.
  • If you notice damage but you are not fully clear on what may be damaged, please note the delivery receipt with a general "damaged" notation.
  • If the shipment is damaged beyond repair, please refuse the shipment and note "refused" on the delivery receipt.

LIMITED WARRANTY

StoreDisplays warrants that all of the goods supplied are free from manufacturing defects in material and workmanship. StoreDisplays represents that it has inspected in a reasonable manner all components manufactured by others and used in StoreDisplays products and warrants that those components are free from manufacturing defects in material and workmanship.

ANY AND ALL WARRANTIES ARE VOID IF THE PRODUCTS HAVE NOT BEEN USED, CARED FOR AND MAINTAINED IN ACCORDANCE WITH STOREDISPLAYS' WRITTEN INSTRUCTIONS ACCOMPANYING THE PRODUCTS (if required) OR IF THE PRODUCTS HAVE BEEN OTHERWISE UNREASONABLY USED, NEGLECTED, MISHANDLED, OR IMPROPERLY SERVICED OR STORED OR IF THE PRODUCTS HAVE BEEN DAMAGED BY ACCIDENT OR OTHER CASUALTY.

THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY AGAINST STOREDISPLAYS FOR BREACH OF ANY WARRANTY WILL BE FOR THE REPAIR OR REPLACEMENT OF THE PRODUCT. ALL PRODUCTS ARE REQUIRED TO BE RETURNED AT THE CUSTOMER'S COST TO STOREDISPLAYS PRIOR TO ANY WARRANTY CREDITS OR REPLACEMENTS BEING ISSUED. NO OTHER REMEDY, INCLUDING BUT NOT LIMITED TO COMPENSATION FOR PROPERTY DAMAGE, LOST PROFITS, LOST SALES, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, WILL BE AVAILABLE TO THE CUSTOMER.

INTELLECTUAL PROPERTY RIGHTS

The Site contains valuable intellectual property including but not limited to trademarks, service marks, copyrights, trade dress, patents, domain names and other intellectual property rights which are owned, controlled or used by or licensed to StoreDisplays. Any use of our intellectual property without the prior written permission of StoreDisplays is strictly prohibited.

UNAUTHORIZED COPYING, REPRODUCTION, MODIFYING, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, MAKING DERIVATIVE WORKS OF OR DUPLICATING ALL OR ANY PART OF THE SITE IS PROHIBITED.

LIMITATION OF LIABILITY

IN NO EVENT SHALL STOREDISPLAYS, OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUBSIDIARIES, PARENTS, OR SUCCESSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR IN ANY WAY RELATED TO YOUR USE OF THE SITE, PRODUCTS, OR THESE TERMS OF USE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without giving effect to any principles of conflicts of law.

DISPUTE RESOLUTION AND ARBITRATION

Credit Card Chargebacks

As a condition of StoreDisplays agreeing to accept your credit card as an approved form of payment for any and all orders, you, the customer, are specifically agreeing to waive any rights you may have under applicable state and federal truth in lending laws or otherwise (including, but not limited to, under your credit card issuer's procedures for resolving such disputes) to receive a temporary credit from your credit card issuer for disputed charges arising from your credit card transactions with StoreDisplays (commonly referred to as a "chargeback"). You agree that any disputes that you may raise with respect to any master account charges must be addressed directly by you and StoreDisplays. The parties agree to work in good faith to resolve any such disputed invoices in a timely manner. Any dispute that cannot be timely resolved to the mutual satisfaction of the parties shall be submitted to arbitration in accordance with the arbitration provisions as contained in this Agreement.

Arbitration Agreement

Any controversy or claim arising out of or relating to these Terms, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The place of arbitration shall be New Jersey. The arbitrator(s) shall award to the prevailing party, if any, the costs and attorneys' fees reasonably incurred by the prevailing party in connection with the arbitration. If the arbitrator(s) determine a party to be the prevailing party under circumstances where the prevailing party won on some but not all of the claims and counterclaims, the arbitrator(s) may award the prevailing party an appropriate percentage of the costs and attorneys' fees reasonably incurred by the prevailing party in connection with the arbitration.

MODIFICATIONS TO TERMS

StoreDisplays reserves the right to make changes to our Site at any time, including but not limited to our Terms, Privacy Policy, and any other terms and conditions that may apply to our Site and/or Products. Each time you use our Site, you should visit and review the then current terms and policies that apply to your transactions and use of our Site. If you do not agree to be bound by the then current terms and policies, your sole remedy is not to use our Site.

CONTACT INFORMATION

If you have any questions regarding these Terms, please contact us at:

NYC DISPLAYS & FIXTURES, LLC
dba StoreDisplays.com
7 Purcell Ct. Moonachie, NJ 07074
201-935-2929
[email protected]

Last Updated: 05/15/2025