FAQS FOR STORE DISPLAYS®
Products and Customization
How do I know which store displays are right for my retail space?
Our expert team is ready to assist you! You can browse our detailed website or contact us directly for personalized recommendations tailored to your store’s size, style, and requirements.
At Store Displays®, we offer a wide variety of retail fixtures to suit every store type. Popular categories include:
- Glass Display Cases for Retail Stores – Stylish and durable options such as tower displays, extra vision cases, and countertop cases.
- Mannequins for Sale – Choose from headless, realistic, athletic, and plus-size mannequins to bring your clothing to life.
- Commercial Clothing Racks – Explore options for your apparels like round racks, ballet bar racks, 2-way/4-way racks, and more.
- Gridwall Panels – Space-saving and versatile solutions for showcasing merchandise.
- Gondola Shelving – Ideal for grocery, convenience, or retail stores, with options for double-sided, single-sided, and end units.
- And much more! Shop all of our retail displays now.
Do you offer custom store display solutions?
Yes, we specialize in creating custom retail displays! Whether you need tailored glass display cases for retail stores, showcases, gondola shelving, gridwall panels, or unique designs, we can bring your vision to life. We provide custom solutions for your unique store requirements.
Can I choose add-ons like LED lighting for my displays?
Absolutely. Many of our products, like glass display cases for retail stores and commercial glass display cabinets, offer customization options such as LED lighting and mirror doors. If you can’t find the add-ons on our website,contact us for more information.
Do you offer discounts for bulk purchases?
Yes! Store Displays® offers competitive volume pricing on our retail displays, ensuring extra value when you place large orders. Please view our volume pricing page to contact us with specifics about your order and questions.
Do you offer any promotional deals?
Yes! Signing up for our email newsletter in the footer of our website is the best way to stay updated on the latest product launches and promotions from Store Displays®.
Shipping and Assembly
How long does it take to receive my order?
We pride ourselves on fast shipping. Orders that are shipping via ground are ready to ship the same day if ordered by 2 p.m. ET. Store Displays® will also choose the distribution center closest to your location to further reduce shipping costs. For larger items, like gondola shelving and glass display cases for retail stores, we collaborate with national freight carriers to ensure timely delivery across the U.S. Exact shipping times will depend on your location and the specific products in your order. Please check the product details section on the product page and our shipping page for more information.
We also offer same-day pickup from our warehouse. Your order will be ready within 2 hours after it has been confirmed if you choose this option and we will call you to confirm the pickup time.
Can Store Displays® help with assembly and setup?
For many items, such as some of our glass display cases for retail stores, we provide an option to pre-assemble them at our warehouse before shipping for an additional fee. You must contact the office before placing the order to avoid complications with the order. Unless otherwise approved, all showcase orders are defaulted as knockdown orders. For other items, we offer detailed digital assembly guides, and our customer support team is available during business hours to assist. Please check the product details section on the product page of our website on the specific product you would like assembled, then contact us with the assembly request prior to placing the order and we will accommodate if we can!
What if I receive damaged or incorrect items?
Please inspect your shipment upon delivery. If you notice any damages or discrepancies, contact us immediately. If the order went out via LTL, please sign the delivery receipt as “damaged” before signing any paperwork and please make sure to take as many photos of the pallet(s) as possible, snap one of the signed delivery receipt, and send them to us via email. We must have notification of any damage within 2 days of ground delivery and within 5 days of freight delivery.
Please see our Shipping Page for more thorough information on LTL damages.
Payment and Return Policies
What payment methods do you accept?
We accept all major credit cards, PayPal, ACH payments (if done through our office) and purchase orders from approved businesses. Contact us if you have specific payment-related questions.
Can I return or exchange items?
Yes, we offer hassle-free returns and exchanges on many products. Stock products can be returned within 15 days for store credit or we can help with a seamless exchange. Any return after 15 days will be eligible for store credit only.
Customers are responsible for shipping items back to us and every return is subject to a 20% restocking fee. Please see our Returns Policy for more information and to see which products are excluded from returns.
Industries and Use Cases
What types of industries can benefit from your store displays?
We cater to a wide range of retail industries, including:
- Apparel Stores & Boutiques
- Beauty Shops
- Bakeries & Cafes
- Convenience Stores
- Grocery Stores
- Pharmacies
- Specialty Retailers
- Vape/Smoke Shops
- And More!
STILL HAVE QUESTIONS?
We’re here to help! Use our chat feature on the website, call or email us.